Contact Support My Tickets

Coronavirus (COVID-19) information & travel advice

The COVID-19 pandemic continues to cause significant disruption to all forms of transport around the world. With countries closing their borders and imposing rigid travel restrictions, many transport operators are operating at reduced capacity or even halting services at this time. 

Given the fluidity of this information, we strongly recommend you refer to the relevant transport operator for real-time schedule information together with your own government travel advisories to understand the latest travel guidance.

Rome2rio will continue to display regular schedules and transport information so you can plan your next trip for those better days ahead.

I need help knowing if I can travel from A to B?

Each country and region has implemented its own rules and guidelines for travel, Rome2rio is unable to advise or provide real-time information on this topic. For the latest information regarding travel alerts and restrictions, please visit the Centers for Disease Control & Preventions (US) or International SOS.

If you're unsure about what travel restrictions are currently in place we recommend you contact the transport operator directly or the local government as they will be able to provide additional information around current travel rules and guidelines.

How does this impact my travel plans?

If you’ve already booked your trip and your upcoming plans include travel to an impacted region or country, check with your own government travel advisories to get up to speed with the latest travel restrictions and health safety information. Don’t forget to reach out to your travel operator, hotel, travel insurer or travel agency for advice concerning existing bookings.

Additionally, for tickets purchased directly through Rome2rio, we’ve set up a dedicated page to answer questions relating to
cancellation and refund policies caused by COVID-19.

If you must travel, we advise you to monitor the situation closely and follow the recommendations of the governments, immigration offices, or embassies of the relevant countries. Government websites are publishing regular COVID-19 updates with e
mergency contact details.

Which countries have travel alerts and restrictions are in place?

Given the landscape is continually changing, we recommend checking the travel advice of your own government travel advisories. Global travel restrictions and bans have been enforced by various countries which may limit or prevent travel to and from certain regions. For the latest information regarding travel alerts and restrictions, please visit the Centers for Disease Control & Preventions or International SOS. 

What is COVID-19?

COVID-19 is a zoonotic virus which means it was spread from animals to humans. COVID-19 is a part of the wider Coronavirus family which in the past has included other zoonotic viruses such as SARS and MERS. Common symptoms caused by COVID-19 can include fever, cough, shortness of breath and breathing difficulties. In more severe cases, an infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. For more information surrounding COVID-19 refer to the World Health Organisation (WHO).

How can I stay safe?

The World Health Organisation (WHO) recommends following the below measures to protect yourself and others from spreading the virus:

1) Wash your hands frequently
2) Maintain social distancing of at least 1 meter between yourself and anyone who is coughing or sneezing
3) Avoid touching eyes, nose and mouth as these are the common areas in which the virus can enter your body
4) Practice respiratory hygiene by carrying around tissues, covering your mouth and mouth with your bent elbow when coughing or sneezing and disposing of used tissues immediately
5) Stay home if you feel unwell and seek medical attention if you have fever, cough or breathing difficulties

Helpful Links
World Health Organisation (WHO) public advice

Detailed travel restrictions and advice:
Center for Disease Control & Prevention: Current travel restrictions
International SOS: 
Travel-restrictions, flight operations and screening

Travel insurance information:
Does travel insurance cover COVID-19?  
Does your travel insurance cover coronavirus? Infographic

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.